By R. D. Hinshelwood, Wilhelm Skogstad
Gazing organizations offers a special method derived from direct player remark of small devices inside associations, all within the healthiness and social providers zone. various members assemble the result of their very own observational tasks to teach how they have been in a position to come to a psychoanalytically proficient knowing of the cultures that come up inside of healthcare firms, and the way this knowing can be utilized to beat problems that come up.
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Extra info for Observing Organizations Hb
Because the colleagues in the group have been involved in similar work themselves, while also having more distance from the observation that is being discussed, they may spot apparent gaps or an overemphasis on certain features and may thus function as a kind of ‘cross-bearing’ for the observer’s sensitivity. Thus, in this kind of subjective observational work, the seminar of colleagues is as much the research instrument as the observer. The seminar must also help the observer in the task of digesting the experience.
A patient asked a nurse, ‘Who is she? A psychologist? ’ An extremely large man walked towards me with a wide smile. At first I couldn’t decide if he was a patient or a member of staff. ’ The nurse added ‘His name is Angelo’ (‘angel’ from the Greek angelos – messenger). Angelo shook my hand, engaged me in conversation about my country, its wines, its beauties, and then offered me a cup of tea which I really didn’t want and said so. He then nodded and left. Two patients passed by, talking about past financial difficulties.
In this respect our position is closer to researchers using psychoanalytic ideas than to those in a psychoanalytic clinical practice. To explore how an organisation works at unconscious levels – both for a general theory and for a specific organisation – we need to consider the methodological approach. Psychoanalytically informed social psychology has employed a large number of methods: questionnaire and interviewing techniques, an anthropological fieldwork method, action research, and the results gleaned from commercial consultancy work.