By Jeanne Goodrich
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Extra resources for Human Resource for Results (Pla Results)
The staffing plan you come up with after conducting this analysis will specify how you will bridge the gap: reallocate staff hours from other, lower-priority activities; provide needed training and skills development to equip current staff with the knowledge, skills, and abilities needed to implement the activity; or (this will be the rarer case) hire additional staff with the needed KSAs. Will you have to perform gap analysis on every activity you select? Definitely not. You can use this tool to determine what staff resources you’ll need to undertake activities that are new to your library or much expanded beyond the current level.
Jeff Crow, Applying Project Management in the Workplace (Portland, OR: Blackbird, 1999), 1–2. 14 Strategic Human Resources Chapter 2 1 Plan the Create Alignment Project milestones By the time you finish this chapter you will be able to • review your human resources plan in the context of your strategic service plan • identify activities required to implement your strategic ser vice plan • conduct a gap analysis to address current and future staff shortages and surpluses • develop strategies and tactics for dealing with gaps • implement a plan in response to the gaps found • monitor, evaluate, revise O n the surface, the necessity to think deeply about the work that needs to be done in your library may seem like an odd requirement.
The task and steps in this chapter will guide you through a process to identify the staff KSAs you need to implement your strategic plan. What If You Don’t Have a Plan? If your library has used the New Planning for Results planning process, you know what your library’s priorities are, and you can look at how your HR management practices work to support those priorities. If you don’t have a strategic plan of service, you can still use the techniques provided in this book. However, you will need to have identified the service goals for your unit, department, or for the library as a whole.