By Edward M. Mone and Manuel London, Ph.D. (Eds.)
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Extra info for HR to the Rescue. Case Studies of HR Solutions to Business Challenges
Vendors know that if the problem gets to the supply manager, the vendor has a big problem. 52 H R to the Rescue These two positions, supply manager and supply service representative, replaced the former structure of buyers, senior buyers, and lead buyer. The new structure took the shape of a wheel of tightly knit teams, which replaced the multilayered organization and streamlined the decision-making process (see Figures 2-2 and 2-3). Five of the teams focused on major procurement areas-engines and motors; support team services (quality engineering, transportation, general systems, and indirect services); metals and fabrications; plastics and non-metals; electrical and electronics.
Cultures and Organizations: Software of the Mind. London: Harper-Collins-Hill, 1991. D. Thermo King, a wholly owned subsidiary of Westinghouse, leads the industry in transport temperature control systems. Maintaining this position in today’s highly competitive business world requires that the company sustain high standards of quality, while striving to contain costs. Successfully competing through providing high quality a t minimum cost requires management to add value to the business through more effective utilization of 42 Applying Human Resource Technologies 43 resources, including human resources.
The importance of this acceptance was three-fold. First, the new procurement strategy would shift the roles and responsibilities of the procurement people. In the new procurement organization, the manufacturing facilities would handle certain routine activities, such as expediting. Contracting and negotiating with suppliers would change, with the procurement staff gaining more influence and control. The people at the Thermo King organization would need to learn to interface with the procurement function in a new way.