By Ronald J. Burke, Cary L. Cooper
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Additional info for Building More Effective Organizations: HR Management and Performance in Practice
Kirby (2005) takes a step towards developing a theory of high performing organizations. Peters and Waterman (1982) began this journey with the publication of their groundbreaking In search of excellence. Kirby reviews the contribution of ten groups of researchers. Although high performance can reside in individuals, teams, business units or organizations, these researchers focus on the organizational level. Who are the high performing organizations? Most of these researchers used several criteria including financial success, longevity, 23 Building more effective organizations: A primer and CEO expert ratings of success.
Organizations will continue to be successful in a world characterized by accelerating change only if they are able to create more change leaders at all levels of their organization. Ed Lawler Organizations are created to perform effectively but not to change. Lawler and Worley (2006) maintain that to continue to be successful in an increasingly competitive business environment, organizations need to change and change continually. In a nutshell, organizations cannot remain peak performers unless they have the capacity to change.
It is obviously critical to enforce disciplined behavior throughout the organization. This is the only way to ensure a balanced approach in any of the paths undertaken. This discipline can refer to costs, customer service, recruiting and training, accountability and performance management. Organizations interested in finding the path that best fits their circumstances need to address two key areas. The first is developing a compelling business case. Why would they want a peak performing workforce?